AG Nessel Kicks Off Robocall Crackdown Effort with State and Federal Partners
A powerful force of state and federal partners joined Michigan Attorney General Dana Nessel Friday in Lansing to kick off a sweeping crackdown on illegal robocalls targeting the state’s residents. Highlighting the fact that Michigan residents have been on the receiving end of 1.3 billion robocalls in 2019 to date, Nessel said it is time to take action. As part of the crackdown, Nessel unveiled 12 initiatives designed to get at the root of the issue and begin putting a halt to illegal robocall scammers in Michigan. The comprehensive, four-pronged approach includes educating Michigan residents on the issue, stricter enforcement of existing laws, legislative work to strengthen Michigan law, and developing a roadmap for other states to follow. The initiatives have drawn support from several organizations, including AARP of Michigan, Federal Communications Commission (FCC), Federal Trade Commission (FTC), Better Business Bureaus of Southeastern and Western Michigan, the Elder Law and Disability Rights Section of the State Bar of Michigan, Michigan Association for Local Public Health (MALPH), the Telecommunications Association of Michigan (TAM), and USTelecom – The Broadband Association. In addition to the initiatives, Michigan has signed a formal agreement with the FCC to share enforcement information on robocalls. AARP of Michigan State Director Paula D. Cunningham added that while some robocalls are wanted, the majority aren’t – and they often target Michigan seniors. Michigan’s State Bar Elder Law and Disability Rights Section Chair Kelly Quardokus added it’s important we strengthen our laws to better protect our vulnerable senior population and all residents impacted by this issue. In addition to the initiatives and cooperation agreement with the FCC, Nessel also unveiled a one-stop online resource for Michigan residents to better understand the pervasive issue and spot ways to stop illegal robocalls. The website – mi.gov/robocalls – includes recordings of common illegal robocalls, a variety of educational handouts, and a list of up-to-date scams targeting Michigan residents and Americans across the nation. Nessel urged Michigan residents to report all illegal robocalls to her office by filing a complaint on the new one-stop online website for all information about illegal robocalls at mi.gov/robocalls, or by calling 877-765-8388. Michigan’s Robocall Crackdown Team will hold a series of presentations on illegal robocalls starting in 2020. A schedule will be issued at a later date.
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